FAQ
Country | Delivery Time | Cost |
---|---|---|
The Netherlands* | 1 Business day |
€5,00 |
Europe zone 1 | 1 - 4 Business days | €5,00 |
Europe zone 2, Australia, Canada and United States | 2 - 6 Business days | €10,00 |
Rest of the world | 4 - 12 Business days |
€20,00 - €30,00 |
Europe zone 1:
The Netherlands*, Belgium, Germany, France, Luxembourg, United Kingdom
Europe zone 2, Australia, Canada and United States:
Austria, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Monaco, Norway, Poland, Portugal, Serbia Slovakia, Slovenia, Spain, Switzerland, Sweden, Vatican City State
Rest of the world:
Aland Islands, Andorra, Belarus, Bulgaria, China, Croatia, Cyprus, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Hong Kong, Iceland, India, Indonesia, Isle Of Man, Israel, Japan, Jersey, Kosovo, Malta, Malaysia Mayotte, Moldova, Republic of, Montenegro, New Zealand, Reunion, Romania, Russia, San Marino, Singapore, Svalbard And Jan Mayen, Turkey, Ukraine, United Arab Emirates, South-Korea, South-Africa
Country | Delivery Time | Cost |
---|---|---|
The Netherlands* | 1 Business day | €5,00 |
Europe zone 1 | 1 - 4 Business days | €5,00 |
Europe zone 2, Australia, Canada and United States | 2 - 6 Business days | €10,00 |
Rest of the world | 4 - 12 Business days |
€20,00 - €30,00 |
Europe zone 1:
The Netherlands*, Belgium, Germany, France, Luxembourg, United Kingdom
Europe zone 2, Australia, Canada and United States:
Austria, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Monaco, Norway, Poland, Portugal, Serbia Slovakia, Slovenia, Spain, Switzerland, Sweden, Vatican City State
Rest of the world:
Aland Islands, Andorra, Belarus, Bulgaria, China, Croatia, Cyprus, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Hong Kong, Iceland, India, Indonesia, Isle Of Man, Israel, Japan, Jersey, Kosovo, Malta, Malaysia Mayotte, Moldova, Republic of, Montenegro, New Zealand, Reunion, Romania, Russia, San Marino, Singapore, Svalbard And Jan Mayen, Turkey, Ukraine, United Arab Emirates, South-Korea, South- Africa
Country | Delivery Time | Cost |
---|---|---|
The Netherlands* | 1 Business day | €5,00 |
Europe zone 1 | 1 - 4 Business days | €5,00 |
Europe zone 2, Australia, Canada and United States | 2 - 6 Business days | €10,00 |
Rest of the world | 4 - 12 Business days |
€20,00 - €30,00 |
Europe zone 1:
The Netherlands*, Belgium, Germany, France, Luxembourg, United Kingdom
Europe zone 2, Australia, Canada and United States:
Austria, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Monaco, Norway, Poland, Portugal, Serbia Slovakia, Slovenia, Spain, Switzerland, Sweden, Vatican City State
Rest of the world:
Aland Islands, Andorra, Belarus, Bulgaria, China, Croatia, Cyprus, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Hong Kong, Iceland, India, Indonesia, Isle Of Man, Israel, Japan, Jersey, Kosovo, Malta, Malaysia Mayotte, Moldova, Republic of, Montenegro, New Zealand, Reunion, Romania, Russia, San Marino, Singapore, Svalbard And Jan Mayen, Turkey, Ukraine, United Arab Emirates, South-Korea, South-Africa*
You can return any item purchased on the OOTD Online Store within 14 days of the delivery date. Here’s how:
Fill out the return form enclosed in your package. If you have lost your form, please contact us.
1. Make sure the item you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
2. Pack the item including the return form in the original delivery box, or any other solid shipping box. Ship the package with a carrier of your choice. Please note that the customer is responsible for these costs. Make sure to get a tracking number in case of mishaps.
3. Please send the package to: Cambuursterpad 60, Leeuwarden, Friesland, 8921LT, Netherlands.